An Evaluation of the Consumer Skills for All Programme

2.50
HDL Handle:
http://hdl.handle.net/2428/8314
Title:
An Evaluation of the Consumer Skills for All Programme
Authors:
Gardner, John; Leitch, Ruth; Galanouli, Despina
Abstract:
The focus of this evaluation report is the impact of the Consumer Council’s Consumer Skills for All programme (CSFA) during the initial stage of its development (Phase 1: March 2003-December 20042). The CSFA programme was designed to impact primarily by raising awareness on consumer matters among Northern Ireland’s consumer population through education and collaboration, and through the provision of accessible information. The evaluation identifies the challenges involved in demonstrating the impact of CSFA in terms of permanent, quantifiable increases in consumer awareness, skills and behaviours, known as ‘hard’ impact and distinguishes between this and ‘soft’ impact which comprises more indirect/subtle indicators of change as a result of the programme. Hard and soft indicators of impact are interdependent and are illustrated throughout the report.
Issue Date:
2005
URI:
http://hdl.handle.net/2428/8314
Type:
Project Report
Language:
en
Appears in Collections:
GCCNI Reports

Full metadata record

DC FieldValueLanguage
dc.contributor.authorGardner, John-
dc.contributor.authorLeitch, Ruth-
dc.contributor.authorGalanouli, Despina-
dc.date.accessioned2007-02-12T09:53:21Z-
dc.date.available2007-02-12T09:53:21Z-
dc.date.issued2005-
dc.identifier.urihttp://hdl.handle.net/2428/8314-
dc.description.abstractThe focus of this evaluation report is the impact of the Consumer Council’s Consumer Skills for All programme (CSFA) during the initial stage of its development (Phase 1: March 2003-December 20042). The CSFA programme was designed to impact primarily by raising awareness on consumer matters among Northern Ireland’s consumer population through education and collaboration, and through the provision of accessible information. The evaluation identifies the challenges involved in demonstrating the impact of CSFA in terms of permanent, quantifiable increases in consumer awareness, skills and behaviours, known as ‘hard’ impact and distinguishes between this and ‘soft’ impact which comprises more indirect/subtle indicators of change as a result of the programme. Hard and soft indicators of impact are interdependent and are illustrated throughout the report.en
dc.format.extent192533 bytes-
dc.format.mimetypeapplication/pdf-
dc.language.isoenen
dc.subjectConsumer Skillsen
dc.subjectConsumer awarenessen
dc.subjectGCCNIen
dc.titleAn Evaluation of the Consumer Skills for All Programmeen
dc.typeProject Reporten
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